Non In-Person Communication

Non In-Person Communication

When using text and voice only to communicate, remember to communicate clearly unlike Key and Peele:

If 55% of communication is body language in-person, the rest is tone or words you say! When typing, 100% of communication is from words you use!

Yesterday in our all staff meeting, we talked about text communication confusion. Here is how we broke it down to come up with solutions:

1) What can go wrong?

  • *no emotion unless explicit
  • *“Okay” is difficult to interpret
  • *language/cultural differences

2) Solutions

  • *Use please and thank yous as much as possible
  • *Be clear and descriptive
  • *Use emojis to add clarity

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